TikTok Presents House of Confessions - New York

Information

In celebration of Madonna's Confessions II, you're invited to enter TikTok's House of Confessions - an exclusive pop-up fan experience in the heart of Manhattan.

Featuring merchandise, immersive content moments and the chance to experience the new album in full, House of Confessions is a return to the dancefloor.

Entry

• Entry is free, but ticketed.
• Admission is on a time slot basis. Please pay attention to the time slot on your ticket - late arrival may result in not being admitted.
• A ticket does not guarantee immediate entry. Please be prepared to queue.
• Capacity is limited and walk-up entry will be managed throughout the day.
• Event features, merchandise and experiences are subject to change without notice.
• Please note that official photographers and videographers will be present throughout the event, capturing content for promotional purposes. By entering the venue, you acknowledge that you may appear in photography and video content used for promotional, marketing and social media purposes.

Ticketing

• Tickets are non-transferable.
• Four tickets per person.
• Screenshots may not be accepted.
• A valid form of ID may be requested.

Age Restrictions

• This event is open to ages 16+.
• Guests under 16 must be accompanied by a parent or legal guardian at all times.

Bags & Security

• Bags larger than 8x11 inches in size will not be permitted.
• There is no bag check at the venue.
• There are no public restrooms inside the venue.
• Large luggage, suitcases and oversized bags are prohibited.
• All bags are subject to mandatory security screening before entry.
• Prohibited items may be refused entry at the discretion of event staff.

Prohibited Items
The following items are not permitted inside the venue:

• Alcohol or illegal substances.
• Weapons of any kind, or any item that could be used as a weapon.
• Fireworks, flares, smoke canisters, lasers or pyrotechnic devices.
• Glass bottles, cans or other breakable containers.
• Professional audio, video or photography equipment without prior approval.
• Drones, tripods or monopods.
• Sharp objects, including knives, scissors and tools.
• Aerosols, sprays, paints or markers.
• Skateboards, scooters, bicycles or similar personal transport devices.
• Animals, with the exception of registered assistance dogs.
• Any item deemed by event staff or security to pose a safety, security or operational risk.
• All guests and belongings are subject to security screening. Prohibited items may be confiscated, and guests may be refused entry at the discretion of event staff and security.

Venue Rules

• No alcohol may be brought into or consumed inside the venue.
• No food may be brought into or consumed inside the venue.
• Smoking and vaping are not permitted inside the venue.
• Guests must follow all instructions from venue staff and security personnel.
• Anyone behaving in a manner that may affect the safety or enjoyment of others may be refused entry or asked to leave.

Merchandise

• Merchandise will be available while stocks last.
• Purchase limits may apply on selected items.

Accessibility
We are committed to making this event as accessible and welcoming as possible. For wheelchair users, the accessible route through the experience maintains a minimum clear width of 4ft (1.2m) throughout.

If you have any accessibility requirements or would benefit from additional support during your visit, please contact the event team in advance at support@citizenticket.co.uk.

Where possible, we can provide:

• Step-free access information and route guidance.
• Assistance with venue entry.
• Access for essential companions and personal assistants.
• Alternative queueing arrangements for guests who may be unable to wait in a standard queue.
• Information about the venue environment, including lighting, sound levels and crowd density.

If you require any adjustments to support your attendance, please get in touch ahead of your visit and we will do our best to accommodate your needs.

Please note that the event may include:

• Queues outside the venue.
• Periods of high visitor numbers and crowding.
• Music played throughout the space.
• Flash photography from guests and official photographers/videographers.
• Filming and photography for promotional purposes.

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